shipping
Free standard shipping
We proudly offer FREE standard shipping on all Turf Table orders within the continental United States.
Order Processing
Each Turf Table is built with care. Please allow 1–3 weeks for your order to be processed and prepared for shipment. Orders are not processed or shipped on weekends or holidays.
Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow its journey to your door.
Estimated Delivery
After your order ships, standard delivery typically takes 3–4 weeks, depending on your location.
Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, holidays, or periods of high order volume.
Damaged, Lost, or Missing Shipments
If your order arrives damaged, is missing parts, or appears to have been lost in transit, please contact us as soon as possible. We'll work with you to resolve the issue and make it right.
returns
30-Day Risk Free Returns
We want you to love your Turf Table. If you're not completely satisfied with your purchase, eligible items may be returned within 30 days of delivery.
Return Eligibility
To qualify for a return:
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Product must be returned within 30 days of delivery.
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Item must be in good condition.
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Proof of purchase is required.
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All original components and accessories should be included whenever possible.
Refunds
Once your return is received and inspected, we'll notify you of the approval status.
Approved refunds will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.
Exchanges
If your item arrives damaged or defective, we'll gladly replace it at no additional cost.
2-Year limited warranty
Every Turf Table is backed by our 2-Year Limited Warranty, beginning on the original date of purchase.
If your product experiences a manufacturing defect during normal residential use, we'll work with you to resolve the issue by:
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Repairing the product
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Replacing defective components or the product
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Providing another appropriate solution at our discretion
What's Covered
Our warranty covers defects in materials and workmanship that occur during normal intended use.
What's Not Covered
The warranty does not cover:
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Damage resulting from misuse, abuse, neglect, or accidents
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Normal cosmetic wear and tear
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Damage caused by improper assembly or storage
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Unauthorized modifications or repairs
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Damage caused by commercial use outside the product's intended purpose
questions?
If you have any questions about shipping, returns, or warranty coverage, we're happy to help.
Please email us or fill out the contact form.
